Shipping policy
Shipping Policy – assel.store
Thank you for shopping at assel.store. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website.
Shipping Destinations
We currently ship to:
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All cities within Egypt
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Selected international destinations (coming soon)
Shipping Times
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Processing Time: Orders are processed within 1 to 2 business days.
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Local Delivery (within Egypt): Orders typically arrive within 2 to 5 business days.
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International Delivery: Delivery times vary by destination and will be displayed during checkout (coming soon).
Please note: Delivery times are estimates and may be affected by factors such as courier delays, holidays, or weather conditions.
Shipping Fees
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Standard Shipping (Egypt): Flat rate of EGP [Insert Amount]
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Free Shipping: Automatically applied to orders over EGP [Insert Amount]
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International Shipping: Calculated at checkout (coming soon)
Order Tracking
Once your order has been shipped, you will receive an email confirmation containing your tracking number and a link to track your package.
Delivery Issues
While we strive to ensure timely delivery, delays may occasionally occur. If your order does not arrive within the expected timeframe, please contact us at support@assel.store.
Address Accuracy
Please ensure that your shipping information is accurate and complete before submitting your order. We are not responsible for delayed or lost packages due to incorrect addresses.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date so we can assist you in resolving the issue.
For any further questions regarding shipping, feel free to reach out to our support team at support@assel.store.